Business Process Automation (BPA) Market: Global Market Estimation, Dynamics, Regional Share, Trends, Competitor Analysis (2017-2021) and Forecast (2022-2028)

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Business Process Automation (BPA) Market: By Component (Platforms, Services (Consulting, Deployment and integration, Support and maintenance)), By Business Function (Human Resource Automation, Supply Chain Automation, Sales and Marketing Automation, Accounting and Finance Automation, Customer Service Support Automation, Others (legal and compliance and R&D activities)), By Deployment Type (Cloud, On Premises), By End User (BFSI, Manufacturing, IT, Telecommunications, Retail and Consumer Goods, Healthcare, Others (social media and entertainment government and transport and logistic)) and Geography

 

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Report

Description

Business Process Automation (BPA) Market size is valued at USD 10,752.8x million in 2021 and is expected to reach a value of USD 23,475.5 million by 2028, growing at a CAGR of 11.8% during the forecast period 2022 to 2028. The global market provides a detailed overview of the business process automation (BPA) market and that can be segmented by component, business function, deployment type, and end-user. By component, the business process automation (BPA) market has been segmented into platforms and services. The platforms segment is likely to be the largest and fastest-growing segment in terms of components.  Services are further segmented into consulting, deployment and integration, and support and maintenance. Based on business function, the business process automation (BPA) market is segmented into human resource automation, supply chain automation, sales, and marketing automation, accounting and finance automation, customer service support automation, and others (legal and compliance and R&D activities). Among these, the human resource automation segment is expected to have the fastest-growing market during the forecast period 2022-2028. By deployment type, the market is segmented into cloud and on-premises. Among these, the cloud segment is expected to have the fastest-growing market during the forecast period 2022-2028. On the basis of end-user, the market is segregated into BFSI, manufacturing, IT, telecommunications, retail and consumer goods, healthcare, and others (social media and entertainment government and transport and logistic)). The healthcare segment is likely to be the largest and fastest-growing segment in the market.

Key Developments:

In May 2021, Pegasystems has released a new version of its Pega Infinity software. Improved low-code, intelligent automation, and AI capabilities are all included in the latest edition

Business Process Automation (BPA) Market

MARKET SUMMARY
-
11.8%
  • Study Period– 2022-2028
  • Base Year– 2021
  • CAGR– 11.8%
  • Largest Market– North American
  • Fastest Growing Market– Asia-Pacific

Business Process Automation (BPA) Market

  • The Business Process Automation (BPA) Market report gives comprehensive outlook across the region with special emphasis on key regions such as North America, Europe, Asia Pacific, Latin America and Middle East and Africa.
  • The Business Process Automation (BPA) Market is segmented based on component, business function, deployment type, end user and geography.
Key Players
  • IBM (US)
  • Pegasystems (US)
  • Appian (US)
  • Kissflow(India)
  • LAserfiche (US)
  • Nintex (US)
Business Process Automation (BPA) Market Drivers

BPA solutions automate operations that formerly required human interaction, freeing people to focus on their core competencies. This results in the most effective use of resources; optimal resource utilization refers to a set of processes and practices that maintain a balance between available resources and company demands to achieve objectives. Companies will require a set of technology solutions to reduce the challenges associated with manual labor and the time spent by staff supplying and administering cloud workloads and services, with cloud infrastructure likely to be the way of the future. As a result, BPA systems with cloud automation capabilities will become more common in the not-too-distant future.


North America Got Significant Share

Business Process Automation (BPA) Market

Latin America
Latin-America
North-America
North-America
Europe
Europe
Asia Pacific
Asia-Pacific
Middle East
Middle East
Business Process Automation (BPA) Market Segmentation


Location

GEOGRAPHY

Frequently Asked Questions

The Business Process Automation (BPA) Market is projected to expand at a CAGR of 11.8% during the forecast period

The major players in the global business process automation (BPA) market are IBM (US), Pegasystems (US), Appian (US), Kissflow(India), LAserfiche (US), Nintex (US), Oracle (US), Software AG (Germany), Salesforce (US), Microsoft (US), Bizagi (UK), OpenText (Canada) and DXC Technology (UK)

North American is the fastest-growing region for Business Process Automation (BPA) Market


Report

Table Of Content

1. Executive Summary
2. Global Business Process Automation (BPA)  Market Introduction
2.1. Global Business Process Automation (BPA)  Market – Taxonomy
2.2. Global Business Process Automation (BPA)  Market –Definitions
2.2.1. By Component
2.2.2. By Business Function
2.2.3. By Deployment Type
2.2.4. By End User
2.2.5. By Region
3. Global Business Process Automation (BPA)  Market Dynamics
3.1. Drivers
3.2. Restraints
3.3. Opportunities/Unmet Needs of the Market
3.4. Trends
3.5. Global Business Process Automation (BPA) Market Dynamic Factors – Impact Analysis
3.6. Global Business Process Automation (BPA) Market – Competition Landscape
4. Global Business Process Automation (BPA)  Market Analysis, 2017-2021 and Forecast, 2022-2028
4.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
4.2. Year-over-Year (Y-o-Y) Growth Analysis (%)
4.3. Market Opportunity Analysis
5. Global Business Process Automation (BPA)  Market, By Component, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
5.1. Platforms
5.1.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
5.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
5.1.3. Market Opportunity Analysis
5.2. Services
5.2.1. Consulting
5.2.1.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
5.2.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
5.2.1.3. Market Opportunity Analysis
5.2.2. Deployment and integration
5.2.2.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
5.2.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
5.2.2.3. Market Opportunity Analysis
5.2.3. Support and maintenance
5.2.3.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
5.2.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
5.2.3.3. Market Opportunity Analysis
6. Global Business Process Automation (BPA)  Market, By Business Function, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
6.1. Human Resource Automation
6.1.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
6.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
6.1.3. Market Opportunity Analysis
6.2. Supply Chain Automation
6.2.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
6.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
6.2.3. Market Opportunity Analysis
6.3. Sales and Marketing Automation
6.3.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
6.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
6.3.3. Market Opportunity Analysis
6.4. Accounting and Finance Automation
6.4.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
6.4.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
6.4.3. Market Opportunity Analysis
6.5. Customer Service Support Automation
6.5.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
6.5.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
6.5.3. Market Opportunity Analysis
6.6. Others (legal and compliance and R&D activities)
6.6.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
6.6.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
6.6.3. Market Opportunity Analysis
7. Global Business Process Automation (BPA)  Market, By Deployment Type, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
7.1. Cloud
7.1.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
7.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
7.1.3. Market Opportunity Analysis
7.2. On premises
7.2.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
7.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
7.2.3. Market Opportunity Analysis
8. Global Business Process Automation (BPA)  Market, By End User, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
8.1. BFSI
8.1.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
8.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
8.1.3. Market Opportunity Analysis
8.2. Manufacturing
8.2.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
8.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
8.2.3. Market Opportunity Analysis
8.3. IT
8.3.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
8.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
8.3.3. Market Opportunity Analysis
8.4. Telecommunications
8.4.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
8.4.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
8.4.3. Market Opportunity Analysis
8.5. Retail and Consumer Goods
8.5.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
8.5.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
8.5.3. Market Opportunity Analysis
8.6. Healthcare
8.6.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
8.6.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
8.6.3. Market Opportunity Analysis
8.7. Others (social media and entertainment, government and transport and logistic)
8.7.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
8.7.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
8.7.3. Market Opportunity Analysis
9. Global Business Process Automation (BPA)  Market Forecast, By Region, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
9.1. North America
9.1.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
9.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
9.1.3. Market Opportunity Analysis
9.2. Europe
9.2.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
9.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
9.2.3. Market Opportunity Analysis
9.3. Asia-Pacific
9.3.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
9.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
9.3.3. Market Opportunity Analysis
9.4. Latin America
9.4.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
9.4.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
9.4.3. Market Opportunity Analysis
9.5. Middle East and Africa
9.5.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
9.5.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
9.5.3. Market Opportunity Analysis
9.6. Global Business Process Automation (BPA)  Market – Opportunity Analysis Index, By Component, Business Function, Deployment Type, End User, and Region, 2022-2028
10. North America Business Process Automation (BPA)  Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
10.1. Component Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
10.1.1. Platforms
10.1.2. Services
10.1.2.1. Consulting
10.1.2.2. Deployment and integration
10.1.2.3. Support and maintenance
10.2. Business Function Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
10.2.1. Human Resource Automation
10.2.2. Supply Chain Automation
10.2.3. Sales and Marketing Automation
10.2.4. Accounting and Finance Automation
10.2.5. Customer Service Support Automation
10.2.6. Others (legal and compliance and R&D activities)
10.3. Deployment Type Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
10.3.1. Cloud
10.3.2. On premises
10.4. End User Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
10.4.1. BFSI
10.4.2. Manufacturing
10.4.3. IT
10.4.4. Telecommunications
10.4.5. Retail and Consumer Goods
10.4.6. Healthcare
10.4.7. Others (social media and entertainment government and transport and logistic)
10.5. Country Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%)
10.5.1. USA
10.5.2. Canada
10.6. North America Business Process Automation (BPA)  Market – Opportunity Analysis Index, By Component, Business Function, Deployment Type, End User, and Country, 2022-2028
10.7. North America Business Process Automation (BPA)  Market Dynamics – Trends
11. Europe Business Process Automation (BPA)  Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
11.1. Component Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
11.1.1. Platforms
11.1.2. Services
11.1.2.1. Consulting
11.1.2.2. Deployment and integration
11.1.2.3. Support and maintenance
11.2. Business Function Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
11.2.1. Human Resource Automation
11.2.2. Supply Chain Automation
11.2.3. Sales and Marketing Automation
11.2.4. Accounting and Finance Automation
11.2.5. Customer Service Support Automation
11.2.6. Others (legal and compliance and R&D activities)
11.3. Deployment Type Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
11.3.1. Cloud
11.3.2. On premises
11.4. End User Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
11.4.1. BFSI
11.4.2. Manufacturing
11.4.3. IT
11.4.4. Telecommunications
11.4.5. Retail and Consumer Goods
11.4.6. Healthcare
11.4.7. Others (social media and entertainment government and transport and logistic)
11.5. Country Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%)
11.5.1. Germany
11.5.2. UK
11.5.3. France
11.5.4. Spain
11.5.5. Italy
11.5.6. Russia
11.5.7. Rest of Europe
11.6. Europe Business Process Automation (BPA)  Market – Opportunity Analysis Index, By Component, Business Function, Deployment Type, End User, and Country, 2022-2028
11.7. Europe Business Process Automation (BPA)  Market Dynamics – Trends
12. Asia-Pacific Business Process Automation (BPA)  Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
12.1. Component Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
12.1.1. Platforms
12.1.2. Services
12.1.2.1. Consulting
12.1.2.2. Deployment and integration
12.1.2.3. Support and maintenance
12.2. Business Function Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
12.2.1. Human Resource Automation
12.2.2. Supply Chain Automation
12.2.3. Sales and Marketing Automation
12.2.4. Accounting and Finance Automation
12.2.5. Customer Service Support Automation
12.2.6. Others (legal and compliance and R&D activities)
12.3. Deployment Type Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
12.3.1. Cloud
12.3.2. On premises
12.4. End User Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
12.4.1. BFSI
12.4.2. Manufacturing
12.4.3. IT
12.4.4. Telecommunications
12.4.5. Retail and Consumer Goods
12.4.6. Healthcare
12.4.7. Others (social media and entertainment government and transport and logistic)
12.5. Country Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%)
12.5.1. China
12.5.2. India
12.5.3. Japan
12.5.4. ASEAN
12.5.5. Australia & New Zealand
12.5.6. Rest of Asia-Pacific
12.6. Asia-Pacific Business Process Automation (BPA)  Market – Opportunity Analysis Index, By Component, Business Function, Deployment Type, End User, and Country, 2022-2028
12.7. Asia-Pacific Business Process Automation (BPA)  Market Dynamics – Trends
13. Latin America Business Process Automation (BPA)  Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
13.1. Component Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
13.1.1. Platforms
13.1.2. Services
13.1.2.1. Consulting
13.1.2.2. Deployment and integration
13.1.2.3. Support and maintenance
13.2. Business Function Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
13.2.1. Human Resource Automation
13.2.2. Supply Chain Automation
13.2.3. Sales and Marketing Automation
13.2.4. Accounting and Finance Automation
13.2.5. Customer Service Support Automation
13.2.6. Others (legal and compliance and R&D activities)
13.3. Deployment Type Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
13.3.1. Cloud
13.3.2. On premises
13.4. End User Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
13.4.1. BFSI
13.4.2. Manufacturing
13.4.3. IT
13.4.4. Telecommunications
13.4.5. Retail and Consumer Goods
13.4.6. Healthcare
13.4.7. Others (social media and entertainment government and transport and logistic)
13.5. Country Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%)
13.5.1. Brazil
13.5.2. Mexico
13.5.3. Rest of Latin America
13.6. Latin America Business Process Automation (BPA)  Market – Opportunity Analysis Index, By Component, Business Function, Deployment Type, End User, and Country, 2022-2028
13.7. Latin America Business Process Automation (BPA)  Market Dynamics – Trends
14. Middle East and Africa Business Process Automation (BPA)  Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
14.1. Component Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
14.1.1. Platforms
14.1.2. Services
14.1.2.1. Consulting
14.1.2.2. Deployment and integration
14.1.2.3. Support and maintenance
14.2. Business Function Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
14.2.1. Human Resource Automation
14.2.2. Supply Chain Automation
14.2.3. Sales and Marketing Automation
14.2.4. Accounting and Finance Automation
14.2.5. Customer Service Support Automation
14.2.6. Others (legal and compliance and R&D activities)
14.3. Deployment Type Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
14.3.1. Cloud
14.3.2. On premises
14.4. End User Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
14.4.1. BFSI
14.4.2. Manufacturing
14.4.3. IT
14.4.4. Telecommunications
14.4.5. Retail and Consumer Goods
14.4.6. Healthcare
14.4.7. Others (social media and entertainment government and transport and logistic)
14.5. Country Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%)
14.5.1. Gulf Cooperation Council (GCC) Countries
14.5.2. South Africa
14.5.3. Rest of MEA
14.6. MEA Business Process Automation (BPA)  Market – Opportunity Analysis Index, By Component, Business Function, Deployment Type, End User, and Country, 2022-2028
14.7. MEA Business Process Automation (BPA)  Market Dynamics – Trends
15. Competition Landscape 
15.1. Strategic Dashboard of Top Market Players
15.2. Company Profiles (Introduction, Financial Analysis, Key Offerings, Key Developments, Strategies, and SWOT Analysis)
15.2.1. IBM (US)
15.2.2. Pegasystems (US)
15.2.3. Appian (US)
15.2.4. Kissflow(India)
15.2.5. LAserfiche (US)
15.2.6. Nintex (US)
15.2.7. Oracle (US)
15.2.8. Software AG (Germany)
15.2.9. Salesforce (US)
15.2.10.  Microsoft (US)
15.2.11.  Bizagi (UK)
15.2.12. OpenText (Canada)
15.2.13. DXC Technology (UK)
16. Research Methodology
17. Key Assumptions and Acronyms

Report

Company Profile

  • IBM (US)
  • Pegasystems (US)
  • Appian (US)
  • Kissflow(India)
  • LAserfiche (US)
  • Nintex (US)
  • Oracle (US)
  • Software AG (Germany)
  • Salesforce (US)
  • Microsoft (US)
  • Bizagi (UK)
  • OpenText (Canada)
  • DXC Technology (UK)

Description

Business Process Automation (BPA) Market size is valued at USD 10,752.8x million in 2021 and is expected to reach a value of USD 23,475.5 million by 2028, growing at a CAGR of 11.8% during the forecast period 2022 to 2028. The global market provides a detailed overview of the business process automation (BPA) market and that can be segmented by component, business function, deployment type, and end-user. By component, the business process automation (BPA) market has been segmented into platforms and services. The platforms segment is likely to be the largest and fastest-growing segment in terms of components.  Services are further segmented into consulting, deployment and integration, and support and maintenance. Based on business function, the business process automation (BPA) market is segmented into human resource automation, supply chain automation, sales, and marketing automation, accounting and finance automation, customer service support automation, and others (legal and compliance and R&D activities). Among these, the human resource automation segment is expected to have the fastest-growing market during the forecast period 2022-2028. By deployment type, the market is segmented into cloud and on-premises. Among these, the cloud segment is expected to have the fastest-growing market during the forecast period 2022-2028. On the basis of end-user, the market is segregated into BFSI, manufacturing, IT, telecommunications, retail and consumer goods, healthcare, and others (social media and entertainment government and transport and logistic)). The healthcare segment is likely to be the largest and fastest-growing segment in the market.

Key Developments:

In May 2021, Pegasystems has released a new version of its Pega Infinity software. Improved low-code, intelligent automation, and AI capabilities are all included in the latest edition

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