- Platforms
- Services
Business Process Automation (BPA) Market size was valued at USD 10,752.8 million in 2022 and is expected to reach a value of USD 23,475.5 million by 2029, growing at a CAGR of 11.8% during the forecast period 2023 to 2029. The global market provides a detailed overview of the business process automation (BPA) market and that can be segmented by component, business function, deployment type, and end-user. By component, the business process automation (BPA) market has been segmented into platforms and services. The platforms segment is likely to be the largest and fastest-growing segment in terms of components. Services are further segmented into consulting, deployment and integration, and support and maintenance. Based on business function, the business process automation (BPA) market is segmented into human resource automation, supply chain automation, sales, and marketing automation, accounting and finance automation, customer service support automation, and others (legal and compliance and R&D activities). Among these, the human resource automation segment is expected to have the fastest-growing market during the forecast period 2023-2029. By deployment type, the market is segmented into cloud and on-premises. Among these, the cloud segment is expected to have the fastest-growing market during the forecast period 2023-2029. On the basis of end-user, the market is segregated into BFSI, manufacturing, IT, telecommunications, retail and consumer goods, healthcare, and others (social media and entertainment government and transport and logistic)). The healthcare segment is likely to be the largest and fastest-growing segment in the market.
Study Period
Base Year
CAGR
Largest Market
Fastest Growing Market
BPA solutions automate operations that formerly required human interaction, freeing people to focus on their core competencies. This results in the most effective use of resources; optimal resource utilization refers to a set of processes and practices that maintain a balance between available resources and company demands to achieve objectives. Companies will require a set of technology solutions to reduce the challenges associated with manual labor and the time spent by staff supplying and administering cloud workloads and services, with cloud infrastructure likely to be the way of the future. As a result, BPA systems with cloud automation capabilities will become more common in the not-too-distant future.
The Business Process Automation (BPA) Market is projected to expand at a CAGR of 11.8% during the forecast period
The major players in the global business process automation (BPA) market are IBM (US), Pegasystems (US), Appian (US), Kissflow(India), LAserfiche (US), Nintex (US), Oracle (US), Software AG (Germany), Salesforce (US), Microsoft (US), Bizagi (UK), OpenText (Canada) and DXC Technology (UK)
North American is the fastest-growing region for Business Process Automation (BPA) Market
1. Executive Summary |
2. Global Business Process Automation (BPA) Market Introduction |
2.1. Global Business Process Automation (BPA) Market Taxonomy |
2.2. Global Business Process Automation (BPA) Market Definitions |
2.2.1. By Component |
2.2.2. By Business Function |
2.2.3. By Deployment Type |
2.2.4. By End User |
2.2.5. By Region |
3. Global Business Process Automation (BPA) Market Dynamics |
3.1. Drivers |
3.2. Restraints |
3.3. Opportunities/Unmet Needs of the Market |
3.4. Trends |
3.5. Global Business Process Automation (BPA) Market Dynamic Factors - Impact Analysis |
3.6. Global Business Process Automation (BPA) Market Competition Landscape |
4. Global Business Process Automation (BPA) Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 |
4.1. Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
4.2. Year-over-Year (Y-o-Y) Growth Analysis (%) |
4.3. Market Opportunity Analysis |
5. Global Business Process Automation (BPA) Market, By Component, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
5.1. Platforms |
5.1.1. Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
5.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
5.1.3. Market Opportunity Analysis |
5.2. Services |
5.2.1. Consulting |
5.2.1.1. Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
5.2.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
5.2.1.3. Market Opportunity Analysis |
5.2.2. Deployment and integration |
5.2.2.1. Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
5.2.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
5.2.2.3. Market Opportunity Analysis |
5.2.3. Support and maintenance |
5.2.3.1. Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
5.2.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
5.2.3.3. Market Opportunity Analysis |
6. Global Business Process Automation (BPA) Market, By Business Function, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
6.1. Human Resource Automation |
6.1.1. Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
6.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
6.1.3. Market Opportunity Analysis |
6.2. Supply Chain Automation |
6.2.1. Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
6.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
6.2.3. Market Opportunity Analysis |
6.3. Sales and Marketing Automation |
6.3.1. Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
6.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
6.3.3. Market Opportunity Analysis |
6.4. Accounting and Finance Automation |
6.4.1. Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
6.4.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
6.4.3. Market Opportunity Analysis |
6.5. Customer Service Support Automation |
6.5.1. Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
6.5.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
6.5.3. Market Opportunity Analysis |
6.6. Others (legal and compliance and R&D activities) |
6.6.1. Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
6.6.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
6.6.3. Market Opportunity Analysis |
7. Global Business Process Automation (BPA) Market, By Deployment Type, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
7.1. Cloud |
7.1.1. Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
7.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
7.1.3. Market Opportunity Analysis |
7.2. On premises |
7.2.1. Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
7.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
7.2.3. Market Opportunity Analysis |
8. Global Business Process Automation (BPA) Market, By End User, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
8.1. BFSI |
8.1.1. Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
8.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
8.1.3. Market Opportunity Analysis |
8.2. Manufacturing |
8.2.1. Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
8.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
8.2.3. Market Opportunity Analysis |
8.3. IT |
8.3.1. Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
8.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
8.3.3. Market Opportunity Analysis |
8.4. Telecommunications |
8.4.1. Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
8.4.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
8.4.3. Market Opportunity Analysis |
8.5. Retail and Consumer Goods |
8.5.1. Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
8.5.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
8.5.3. Market Opportunity Analysis |
8.6. Healthcare |
8.6.1. Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
8.6.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
8.6.3. Market Opportunity Analysis |
8.7. Others (social media and entertainment, government and transport and logistic) |
8.7.1. Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
8.7.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
8.7.3. Market Opportunity Analysis |
9. Global Business Process Automation (BPA) Market Forecast, By Region, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
9.1. North America |
9.1.1. Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
9.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
9.1.3. Market Opportunity Analysis |
9.2. Europe |
9.2.1. Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
9.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
9.2.3. Market Opportunity Analysis |
9.3. Asia-Pacific |
9.3.1. Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
9.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
9.3.3. Market Opportunity Analysis |
9.4. Latin America |
9.4.1. Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
9.4.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
9.4.3. Market Opportunity Analysis |
9.5. Middle East and Africa |
9.5.1. Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
9.5.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
9.5.3. Market Opportunity Analysis |
9.6. Global Business Process Automation (BPA) Market - Opportunity Analysis Index, By Component, Business Function, Deployment Type, End User, and Region, 2023 - 2029 |
10. North America Business Process Automation (BPA) Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
10.1. Component Analysis 2018 - 2022 and Forecast 2023 - 2029 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
10.1.1. Platforms |
10.1.2. Services |
10.1.2.1. Consulting |
10.1.2.2. Deployment and integration |
10.1.2.3. Support and maintenance |
10.2. Business Function Analysis 2018 - 2022 and Forecast 2023 - 2029 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
10.2.1. Human Resource Automation |
10.2.2. Supply Chain Automation |
10.2.3. Sales and Marketing Automation |
10.2.4. Accounting and Finance Automation |
10.2.5. Customer Service Support Automation |
10.2.6. Others (legal and compliance and R&D activities) |
10.3. Deployment Type Analysis 2018 - 2022 and Forecast 2023 - 2029 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
10.3.1. Cloud |
10.3.2. On premises |
10.4. End User Analysis 2018 - 2022 and Forecast 2023 - 2029 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
10.4.1. BFSI |
10.4.2. Manufacturing |
10.4.3. IT |
10.4.4. Telecommunications |
10.4.5. Retail and Consumer Goods |
10.4.6. Healthcare |
10.4.7. Others (social media and entertainment government and transport and logistic) |
10.5. Country Analysis 2018 - 2022 and Forecast 2023 - 2029 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%) |
10.5.1. USA |
10.5.2. Canada |
10.6. North America Business Process Automation (BPA) Market - Opportunity Analysis Index, By Component, Business Function, Deployment Type, End User, and Country, 2023 - 2029 |
10.7. North America Business Process Automation (BPA) Market Dynamics Trends |
11. Europe Business Process Automation (BPA) Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
11.1. Component Analysis 2018 - 2022 and Forecast 2023 - 2029 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
11.1.1. Platforms |
11.1.2. Services |
11.1.2.1. Consulting |
11.1.2.2. Deployment and integration |
11.1.2.3. Support and maintenance |
11.2. Business Function Analysis 2018 - 2022 and Forecast 2023 - 2029 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
11.2.1. Human Resource Automation |
11.2.2. Supply Chain Automation |
11.2.3. Sales and Marketing Automation |
11.2.4. Accounting and Finance Automation |
11.2.5. Customer Service Support Automation |
11.2.6. Others (legal and compliance and R&D activities) |
11.3. Deployment Type Analysis 2018 - 2022 and Forecast 2023 - 2029 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
11.3.1. Cloud |
11.3.2. On premises |
11.4. End User Analysis 2018 - 2022 and Forecast 2023 - 2029 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
11.4.1. BFSI |
11.4.2. Manufacturing |
11.4.3. IT |
11.4.4. Telecommunications |
11.4.5. Retail and Consumer Goods |
11.4.6. Healthcare |
11.4.7. Others (social media and entertainment government and transport and logistic) |
11.5. Country Analysis 2018 - 2022 and Forecast 2023 - 2029 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%) |
11.5.1. Germany |
11.5.2. UK |
11.5.3. France |
11.5.4. Spain |
11.5.5. Italy |
11.5.6. Russia |
11.5.7. Rest of Europe |
11.6. Europe Business Process Automation (BPA) Market - Opportunity Analysis Index, By Component, Business Function, Deployment Type, End User, and Country, 2023 - 2029 |
11.7. Europe Business Process Automation (BPA) Market Dynamics Trends |
12. Asia-Pacific Business Process Automation (BPA) Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
12.1. Component Analysis 2018 - 2022 and Forecast 2023 - 2029 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
12.1.1. Platforms |
12.1.2. Services |
12.1.2.1. Consulting |
12.1.2.2. Deployment and integration |
12.1.2.3. Support and maintenance |
12.2. Business Function Analysis 2018 - 2022 and Forecast 2023 - 2029 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
12.2.1. Human Resource Automation |
12.2.2. Supply Chain Automation |
12.2.3. Sales and Marketing Automation |
12.2.4. Accounting and Finance Automation |
12.2.5. Customer Service Support Automation |
12.2.6. Others (legal and compliance and R&D activities) |
12.3. Deployment Type Analysis 2018 - 2022 and Forecast 2023 - 2029 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
12.3.1. Cloud |
12.3.2. On premises |
12.4. End User Analysis 2018 - 2022 and Forecast 2023 - 2029 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
12.4.1. BFSI |
12.4.2. Manufacturing |
12.4.3. IT |
12.4.4. Telecommunications |
12.4.5. Retail and Consumer Goods |
12.4.6. Healthcare |
12.4.7. Others (social media and entertainment government and transport and logistic) |
12.5. Country Analysis 2018 - 2022 and Forecast 2023 - 2029 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%) |
12.5.1. China |
12.5.2. India |
12.5.3. Japan |
12.5.4. ASEAN |
12.5.5. Australia & New Zealand |
12.5.6. Rest of Asia-Pacific |
12.6. Asia-Pacific Business Process Automation (BPA) Market - Opportunity Analysis Index, By Component, Business Function, Deployment Type, End User, and Country, 2023 - 2029 |
12.7. Asia-Pacific Business Process Automation (BPA) Market Dynamics Trends |
13. Latin America Business Process Automation (BPA) Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
13.1. Component Analysis 2018 - 2022 and Forecast 2023 - 2029 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
13.1.1. Platforms |
13.1.2. Services |
13.1.2.1. Consulting |
13.1.2.2. Deployment and integration |
13.1.2.3. Support and maintenance |
13.2. Business Function Analysis 2018 - 2022 and Forecast 2023 - 2029 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
13.2.1. Human Resource Automation |
13.2.2. Supply Chain Automation |
13.2.3. Sales and Marketing Automation |
13.2.4. Accounting and Finance Automation |
13.2.5. Customer Service Support Automation |
13.2.6. Others (legal and compliance and R&D activities) |
13.3. Deployment Type Analysis 2018 - 2022 and Forecast 2023 - 2029 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
13.3.1. Cloud |
13.3.2. On premises |
13.4. End User Analysis 2018 - 2022 and Forecast 2023 - 2029 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
13.4.1. BFSI |
13.4.2. Manufacturing |
13.4.3. IT |
13.4.4. Telecommunications |
13.4.5. Retail and Consumer Goods |
13.4.6. Healthcare |
13.4.7. Others (social media and entertainment government and transport and logistic) |
13.5. Country Analysis 2018 - 2022 and Forecast 2023 - 2029 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%) |
13.5.1. Brazil |
13.5.2. Mexico |
13.5.3. Rest of Latin America |
13.6. Latin America Business Process Automation (BPA) Market - Opportunity Analysis Index, By Component, Business Function, Deployment Type, End User, and Country, 2023 - 2029 |
13.7. Latin America Business Process Automation (BPA) Market Dynamics Trends |
14. Middle East and Africa Business Process Automation (BPA) Market Analysis, 2018 - 2022 and Forecast, 2023 - 2029 (Revenue, USD Mn) |
14.1. Component Analysis 2018 - 2022 and Forecast 2023 - 2029 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
14.1.1. Platforms |
14.1.2. Services |
14.1.2.1. Consulting |
14.1.2.2. Deployment and integration |
14.1.2.3. Support and maintenance |
14.2. Business Function Analysis 2018 - 2022 and Forecast 2023 - 2029 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
14.2.1. Human Resource Automation |
14.2.2. Supply Chain Automation |
14.2.3. Sales and Marketing Automation |
14.2.4. Accounting and Finance Automation |
14.2.5. Customer Service Support Automation |
14.2.6. Others (legal and compliance and R&D activities) |
14.3. Deployment Type Analysis 2018 - 2022 and Forecast 2023 - 2029 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
14.3.1. Cloud |
14.3.2. On premises |
14.4. End User Analysis 2018 - 2022 and Forecast 2023 - 2029 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
14.4.1. BFSI |
14.4.2. Manufacturing |
14.4.3. IT |
14.4.4. Telecommunications |
14.4.5. Retail and Consumer Goods |
14.4.6. Healthcare |
14.4.7. Others (social media and entertainment government and transport and logistic) |
14.5. Country Analysis 2018 - 2022 and Forecast 2023 - 2029 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%) |
14.5.1. Gulf Cooperation Council (GCC) Countries |
14.5.2. South Africa |
14.5.3. Rest of MEA |
14.6. MEA Business Process Automation (BPA) Market - Opportunity Analysis Index, By Component, Business Function, Deployment Type, End User, and Country, 2023 - 2029 |
14.7. MEA Business Process Automation (BPA) Market Dynamics Trends |
15. Competition Landscape |
15.1. Strategic Dashboard of Top Market Players |
15.2. Company Profiles (Introduction, Financial Analysis, Key Offerings, Key Developments, Strategies, and SWOT Analysis) |
15.2.1. IBM (US) |
15.2.2. Pegasystems (US) |
15.2.3. Appian (US) |
15.2.4. Kissflow(India) |
15.2.5. LAserfiche (US) |
15.2.6. Nintex (US) |
15.2.7. Oracle (US) |
15.2.8. Software AG (Germany) |
15.2.9. Salesforce (US) |
15.2.10. Microsoft (US) |
15.2.11. Bizagi (UK) |
15.2.12. OpenText (Canada) |
15.2.13. DXC Technology (UK) |
16. Research Methodology |
17. Key Assumptions and Acronyms |