Author
Sravani is a proficient Business Analyst with an MBA and a background in Computer Science, with seven years of expe.....
Emotion Analytics Market: by Type, Deployment, Application, End-user Vertical, and Geography
Emotion Analytics Market size is estimated to be valued at US$ 1,653.2 million in 2023 and is poised to grow at a significant CAGR of 10.4% from 2024-2030. Emotion Analytics (EA) is a software tool that collects data on both spoken and nonverbal human communication abilities in order to understand a person's mood, attitude, and conduct. To establish corporate customer experience initiatives, the ratio of fact to feel might be applied. This technology allows the merchant to develop a direct interaction with the customer by measuring an emotional and personal level. This software program may benefit a corporation by improving customer relationship management (CRM).
The retail vertical segment is undergoing a huge transition as mobile eCommerce gains traction and begins to supplant brick-and-mortar businesses. The rivalry in online shopping is increasing as a result of the introduction of many eCommerce firms. Industry companies must detect the most recent trends by studying client feedback and creating insights based on their preferences. To attract more consumers, they must also improve their customer service management. The need for improved customer satisfaction, increased value for real-time emotional analytics, adherence to regulatory and enforcement requirements, and increased demand for emotional analytics services to cater to the growing business process outsourcing industry are the major driving factors of the market.
Study Period
2024-2030Base Year
2023CAGR
10.4%Largest Market
North AmericaFastest Growing Market
Asia-Pacific
The increased need for better sales performance, as well as the adoption of more tailored user experiences, are driving the growth of the emotion analytics market. Additionally, technological advancements, a growth in demand for artificial intelligence, and big data analytics are some of the other factors influencing the market favorably. In addition, the enhanced versatility of electronic wearable gadgets has spurred market growth.
Report Benchmarks |
Details |
Report Study Period |
2024-2030 |
Market Size in 2023 |
US$ 1,653.2 million |
Market CAGR |
10.4% |
By Type |
|
By Application |
|
By End User |
|
Download Free Sample Report
The global emotion analytics market size was valued at US$ 1,653.2 million in 2023 and is poised to grow at a CAGR of 10.4% from 2024-2030.
The report covers the five regions and 15+ countries market data: North America (United States, Canada), Europe (Germany, France, Italy, Spain, and United Kingdom (UK), Asia Pacific (China, India, Japan, Australia & New Zealand), Latin America (Brazil, Mexico, Argentina) and Middle East and Africa (Saudi Arabia, United Arab Emirates, South Africa).
The key players of the market are Braun Melsungen AG, Otsuka Pharmaceutical Factory Inc., Baxter International Inc., Allergan plc. (Actavis plc.), Grifols S.A.,Pfizer Inc., Sichuan Kelun Pharmaceutical Co. Ltd., Claris Lifesciences Limited, Fresenius SE & Co., Pfizer, Fresenius Kabi AG.
1. Executive Summary |
2. Global Emotion Analytics Market Introduction |
2.1. Global Emotion Analytics Market - Taxonomy |
2.2. Global Emotion Analytics Market - Definitions |
2.2.1. By Type |
2.2.2. By Deployment |
2.2.3. By Application |
2.2.4. By End User |
2.2.5. By Region |
3. Global Emotion Analytics Market Dynamics |
3.1. Drivers |
3.2. Restraints |
3.3. Opportunities/Unmet Needs of the Market |
3.4. Trends |
3.5. Global Emotion Analytics Market Dynamic Factors - Impact Analysis |
3.6. Global Emotion Analytics Market - Competition Landscape |
4. Global Emotion Analytics Market Analysis, 2019-2023 and Forecast, 2024-2030 |
4.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
4.2. Year-over-Year (Y-o-Y) Growth Analysis (%) |
4.3. Market Opportunity Analysis |
5. Global Emotion Analytics Market, By Type, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
5.1. Face Analytics |
5.1.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
5.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
5.1.3. Market Opportunity Analysis |
5.2. Video Analytics |
5.2.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
5.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
5.2.3. Market Opportunity Analysis |
5.3. Speech Analytics |
5.3.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
5.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
5.3.3. Market Opportunity Analysis |
5.4. Text Analytics |
5.4.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
5.4.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
5.4.3. Market Opportunity Analysis |
6. Global Emotion Analytics Market, By Deployment, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
6.1. On Premise |
6.1.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
6.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
6.1.3. Market Opportunity Analysis |
6.2. Cloud Based |
6.2.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
6.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
6.2.3. Market Opportunity Analysis |
7. Global Emotion Analytics Market, By Application, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
7.1. Competitive Intelligence |
7.1.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
7.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
7.1.3. Market Opportunity Analysis |
7.2. Sales and Marketing Management |
7.2.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
7.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
7.2.3. Market Opportunity Analysis |
7.3. Public Safety and Law Enforcement |
7.3.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
7.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
7.3.3. Market Opportunity Analysis |
7.4. Customer Experience Management |
7.4.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
7.4.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
7.4.3. Market Opportunity Analysis |
7.5. Workforce Management |
7.5.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
7.5.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
7.5.3. Market Opportunity Analysis |
8. Global Emotion Analytics Market, By End User, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
8.1. BFSI |
8.1.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
8.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
8.1.3. Market Opportunity Analysis |
8.2. Media & Entertainment |
8.2.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
8.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
8.2.3. Market Opportunity Analysis |
8.3. Retail |
8.3.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
8.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
8.3.3. Market Opportunity Analysis |
8.4. Healthcare |
8.4.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
8.4.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
8.4.3. Market Opportunity Analysis |
8.5. IT & Telecommunication |
8.5.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
8.5.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
8.5.3. Market Opportunity Analysis |
8.6. Other |
8.6.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
8.6.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
8.6.3. Market Opportunity Analysis |
9. Global Emotion Analytics Market Forecast, By Region, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
9.1. North America |
9.1.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
9.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
9.1.3. Market Opportunity Analysis |
9.2. Europe |
9.2.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
9.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
9.2.3. Market Opportunity Analysis |
9.3. Asia-Pacific |
9.3.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
9.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
9.3.3. Market Opportunity Analysis |
9.4. Latin America |
9.4.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
9.4.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
9.4.3. Market Opportunity Analysis |
9.5. Middle East and Africa |
9.5.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
9.5.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
9.5.3. Market Opportunity Analysis |
9.6. Global Emotion Analytics Market - Opportunity Analysis Index, By Type, Deployment, Application, End User, and Region, 2024-2030 |
10. North America Emotion Analytics Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
10.1. Type Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
10.1.1. Face Analytics |
10.1.2. Video Analytics |
10.1.3. Speech Analytics |
10.1.4. Text Analytics |
10.2. Deployment Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
10.2.1. On Premise |
10.2.2. Cloud Based |
10.3. Application Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
10.3.1. Competitive Intelligence |
10.3.2. Sales and Marketing Management |
10.3.3. Public Safety and Law Enforcement |
10.3.4. Customer Experience Management |
10.3.5. Workforce Management |
10.4. End User Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
10.4.1. BFSI |
10.4.2. Media & Entertainment |
10.4.3. Retail |
10.4.4. Healthcare |
10.4.5. IT & Telecommunication |
10.4.6. Other |
10.5. Country Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%) |
10.5.1. USA |
10.5.2. Canada |
10.6. North America Emotion Analytics Market - Opportunity Analysis Index, By Type, Deployment, Application, End User, and Country, 2024-2030 |
10.7. North America Emotion Analytics Market Dynamics - Trends |
11. Europe Emotion Analytics Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
11.1. Type Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
11.1.1. Face Analytics |
11.1.2. Video Analytics |
11.1.3. Speech Analytics |
11.1.4. Text Analytics |
11.2. Deployment Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
11.2.1. On Premise |
11.2.2. Cloud Based |
11.3. Application Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
11.3.1. Competitive Intelligence |
11.3.2. Sales and Marketing Management |
11.3.3. Public Safety and Law Enforcement |
11.3.4. Customer Experience Management |
11.3.5. Workforce Management |
11.4. End User Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
11.4.1. BFSI |
11.4.2. Media & Entertainment |
11.4.3. Retail |
11.4.4. Healthcare |
11.4.5. IT & Telecommunication |
11.4.6. Other |
11.5. Country Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%) |
11.5.1. Germany |
11.5.2. UK |
11.5.3. France |
11.5.4. Spain |
11.5.5. Italy |
11.5.6. Russia |
11.5.7. Rest of Europe |
11.6. Europe Emotion Analytics Market - Opportunity Analysis Index, By Type, Deployment, Application, End User, and Country, 2024-2030 |
11.7. Europe Emotion Analytics Market Dynamics - Trends |
12. Asia-Pacific Emotion Analytics Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
12.1. Type Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
12.1.1. Face Analytics |
12.1.2. Video Analytics |
12.1.3. Speech Analytics |
12.1.4. Text Analytics |
12.2. Deployment Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
12.2.1. On Premise |
12.2.2. Cloud Based |
12.3. Application Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
12.3.1. Competitive Intelligence |
12.3.2. Sales and Marketing Management |
12.3.3. Public Safety and Law Enforcement |
12.3.4. Customer Experience Management |
12.3.5. Workforce Management |
12.4. End User Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
12.4.1. BFSI |
12.4.2. Media & Entertainment |
12.4.3. Retail |
12.4.4. Healthcare |
12.4.5. IT & Telecommunication |
12.4.6. Other |
12.5. Country Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%) |
12.5.1. China |
12.5.2. India |
12.5.3. Japan |
12.5.4. ASEAN |
12.5.5. Australia & New Zealand |
12.5.6. Rest of Asia-Pacific |
12.6. Asia-Pacific Emotion Analytics Market - Opportunity Analysis Index, By Type, Deployment, Application, End User, and Country, 2024-2030 |
12.7. Asia-Pacific Emotion Analytics Market Dynamics - Trends |
13. Latin America Emotion Analytics Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
13.1. Type Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
13.1.1. Face Analytics |
13.1.2. Video Analytics |
13.1.3. Speech Analytics |
13.1.4. Text Analytics |
13.2. Deployment Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
13.2.1. On Premise |
13.2.2. Cloud Based |
13.3. Application Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
13.3.1. Competitive Intelligence |
13.3.2. Sales and Marketing Management |
13.3.3. Public Safety and Law Enforcement |
13.3.4. Customer Experience Management |
13.3.5. Workforce Management |
13.4. End User Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
13.4.1. BFSI |
13.4.2. Media & Entertainment |
13.4.3. Retail |
13.4.4. Healthcare |
13.4.5. IT & Telecommunication |
13.4.6. Other |
13.5. Country Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%) |
13.5.1. Brazil |
13.5.2. Mexico |
13.5.3. Rest of Latin America |
13.6. Latin America Emotion Analytics Market - Opportunity Analysis Index, By Type, Deployment, Application, End User, and Country, 2024-2030 |
13.7. Latin America Emotion Analytics Market Dynamics - Trends |
14. Middle East and Africa Emotion Analytics Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn) |
14.1. Type Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
14.1.1. Face Analytics |
14.1.2. Video Analytics |
14.1.3. Speech Analytics |
14.1.4. Text Analytics |
14.2. Deployment Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
14.2.1. On Premise |
14.2.2. Cloud Based |
14.3. Application Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
14.3.1. Competitive Intelligence |
14.3.2. Sales and Marketing Management |
14.3.3. Public Safety and Law Enforcement |
14.3.4. Customer Experience Management |
14.3.5. Workforce Management |
14.4. End User Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
14.4.1. BFSI |
14.4.2. Media & Entertainment |
14.4.3. Retail |
14.4.4. Healthcare |
14.4.5. IT & Telecommunication |
14.4.6. Other |
14.5. Country Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%) |
14.5.1. Gulf Cooperation Council (GCC) Countries |
14.5.2. South Africa |
14.5.3. Rest of MEA |
14.6. MEA Emotion Analytics Market - Opportunity Analysis Index, By Type, Deployment, Application, End User, and Country, 2024-2030 |
14.7. MEA Emotion Analytics Market Dynamics - Trends |
15. Competition Landscape |
15.1. Strategic Dashboard of Top Market Players |
15.2. Company Profiles (Introduction, Financial Analysis, Key Offerings, Key Developments, Strategies, and SWOT Analysis) |
15.2.1. Retinad Virtual Reality Inc. |
15.2.2. Apple, Inc. |
15.2.3. Monet Analytics |
15.2.4. Kairos AR, Inc. |
15.2.5. Noldus Information Technolog |
15.2.6. Tobii AB |
15.2.7. Sentiance |
15.2.8. NVISO SA. |
15.2.9. Lexalytics |
15.2.10. Sensum Co. |
15.2.11. IBM Corporation |
15.2.12. Google |
15.2.13. Microsoft |
15.2.14. Adoreboard |
15.2.15. LIGHTSPEED LLC, |
15.2.16. Beyond Verbal |
15.2.17. Eyeris |
16. Research Methodology |
17. Key Assumptions and Acronyms |
Key Market Players