Emotion Analytics Market: By Type, Deployment, Application, End-user Vertical, and Region Forecast 2019-2023

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Emotion Analytics Market Size, Share, Growth, Trends, and Global Industry Analysis: By Type (Face Analytics, Video Analytics, Speech Analytics, and, Text Analytics), Deployment (On-Premise and, Cloud), Application (Competitive Intelligence, Sales and Market Size, Share, Growth, Trends, and Global Industry Analysis: ing Management, Public Safety and Law Enforcement, Customer Experience Management, and Workforce Management), End-user Vertical (BFSI, Media & Entertainment, Retail, Healthcare, IT & Telecommunication, and Other Enter-user Verticals), and Region Forecast 2019-2023

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Emotion Analytics Market size was valued at US$ 1,653.2 million in 2023 and is poised to grow at a significant CAGR of 10.4% from 2024-2030. Emotion Analytics (EA) is a software tool that collects data on both spoken and nonverbal human communication abilities in order to understand a person's mood, attitude, and conduct. To establish corporate customer experience initiatives, the ratio of fact to feel might be applied. This technology allows the merchant to develop a direct interaction with the customer by measuring an emotional and personal level. This software program may benefit a corporation by improving customer relationship management (CRM).

The retail vertical segment is undergoing a huge transition as mobile eCommerce gains traction and begins to supplant brick-and-mortar businesses. The rivalry in online shopping is increasing as a result of the introduction of many eCommerce firms. Industry companies must detect the most recent trends by studying client feedback and creating insights based on their preferences. To attract more consumers, they must also improve their customer service management. The need for improved customer satisfaction, increased value for real-time emotional analytics, adherence to regulatory and enforcement requirements, and increased demand for emotional analytics services to cater to the growing business process outsourcing industry are the major driving factors of the market.

Emotion Analytics Market Key Developments

  • In 2019, Tobii AB announced a software development kit (SDK) for the XR apps and additional resources for PC developers to create and incorporate immersive interactions into their apps for head-mounted displays (HMD) that include eye-tracking. The new eye-tracking technology may be used to create VR, AR, and PCs.

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Emotion Analytics Market Summary

Study Period

2025-2031

Base Year

2024

CAGR

10.4%

Largest Market

North-America

Fastest Growing Market

Asia-Pacific

Emotion Analytics Market Dynamics

The increased need for better sales performance, as well as the adoption of more tailored user experiences, are driving the growth of the emotion analytics market. Additionally, technological advancements, a growth in demand for artificial intelligence, and big data analytics are some of the other factors influencing the market favorably. In addition, the enhanced versatility of electronic wearable gadgets has spurred market growth.

Emotion Analytics Market Segmentation Analysis

Report Benchmarks

Details

Report Study Period

2025-2031

Market Size in 2023

US$ 1,653.2 million

Market CAGR

10.4%

By Type

  • Face Analytics
  • Video Analytics
  • Speech Analytics
  • Text Analytics

By Application

  • Competitive Intelligence
  • Sales and Marketing Management
  • Public Safety and Law Enforcement
  • Customer Experience Management
  • Workforce Management

By End User

  • BFSI, Media & Entertainment
  • Retail
  • Healthcare
  • IT & Telecommunication
  • Other Enter-user Verticals

By Region

  • North America (U.S., Canada)
  • Europe (Germany, U.K., France, Italy, Russia, Spain, Rest of Europe)
  • Asia-Pacific (China, India, Japan, Australia, Southeast Asia, Rest of Asia Pacific)
  • Latin America (Mexico, Brazil, Argentina, Columbia, Rest of Latin America)
  • Middle East & Africa (GCC, Egypt, Nigeria, South Africa, Rest of Middle East and Africa)

Key Features of the Report

  • The emotion analytics market report provides granular level information about the market size, regional market share, historic market (2019-2023) and forecast (2024-2030)
  • The report covers in-detail insights about the competitors overview, company share analysis, key market developments, and their key strategies
  • The report outlines drivers, restraints, unmet needs, and trends that are currently affecting the market
  • The report tracks recent innovations, key developments, and start-up details that are actively working in the market
  • The report provides a plethora of information about market entry strategies, regulatory framework, and reimbursement scenario
  • The report analyses the impact of the socio-political environment through PESTLE Analysis and competition through Porter's Five Force Analysis.

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Frequently Asked Questions

The global emotion analytics market size was valued at US$ 1,653.2 million in 2023 and is poised to grow at a CAGR of 10.4% from 2024-2030.

The report covers the five regions and 15+ countries market data: North America (United States, Canada), Europe (Germany, France, Italy, Spain, and United Kingdom (UK), Asia Pacific (China, India, Japan, Australia & New Zealand), Latin America (Brazil, Mexico, Argentina) and Middle East and Africa (Saudi Arabia, United Arab Emirates, South Africa).

The key players of the market are Braun Melsungen AG, Otsuka Pharmaceutical Factory Inc., Baxter International Inc., Allergan plc. (Actavis plc.), Grifols S.A.,Pfizer Inc., Sichuan Kelun Pharmaceutical Co. Ltd., Claris Lifesciences Limited, Fresenius SE & Co., Pfizer, Fresenius Kabi AG.

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Author

Sravani

Sravani is a proficient Business Analyst with an MBA and a background in Computer Science, with seven years of expe.....

1. Executive Summary
2. Global Emotion Analytics Market Introduction
2.1. Global Emotion Analytics Market - Taxonomy
2.2. Global Emotion Analytics Market - Definitions
2.2.1. By Type
2.2.2. By Deployment
2.2.3. By Application
2.2.4. By End User
2.2.5. By Region
3. Global Emotion Analytics Market Dynamics
3.1. Drivers
3.2. Restraints
3.3. Opportunities/Unmet Needs of the Market
3.4. Trends
3.5. Global Emotion Analytics Market Dynamic Factors - Impact Analysis
3.6. Global Emotion Analytics Market - Competition Landscape
4. Global Emotion Analytics Market Analysis, 2019-2023 and Forecast, 2024-2030
4.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
4.2. Year-over-Year (Y-o-Y) Growth Analysis (%)
4.3. Market Opportunity Analysis
5. Global Emotion Analytics Market, By Type, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
5.1. Face Analytics
5.1.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
5.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
5.1.3. Market Opportunity Analysis
5.2. Video Analytics
5.2.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
5.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
5.2.3. Market Opportunity Analysis
5.3. Speech Analytics
5.3.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
5.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
5.3.3. Market Opportunity Analysis
5.4. Text Analytics
5.4.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
5.4.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
5.4.3. Market Opportunity Analysis
6. Global Emotion Analytics Market, By Deployment, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
6.1. On Premise
6.1.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
6.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
6.1.3. Market Opportunity Analysis
6.2. Cloud Based
6.2.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
6.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
6.2.3. Market Opportunity Analysis
7. Global Emotion Analytics Market, By Application, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
7.1. Competitive Intelligence
7.1.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
7.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
7.1.3. Market Opportunity Analysis
7.2. Sales and Marketing Management
7.2.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
7.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
7.2.3. Market Opportunity Analysis
7.3. Public Safety and Law Enforcement
7.3.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
7.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
7.3.3. Market Opportunity Analysis
7.4. Customer Experience Management
7.4.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
7.4.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
7.4.3. Market Opportunity Analysis
7.5. Workforce Management
7.5.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
7.5.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
7.5.3. Market Opportunity Analysis
8. Global Emotion Analytics Market, By End User, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
8.1. BFSI
8.1.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
8.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
8.1.3. Market Opportunity Analysis
8.2. Media & Entertainment
8.2.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
8.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
8.2.3. Market Opportunity Analysis
8.3. Retail
8.3.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
8.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
8.3.3. Market Opportunity Analysis
8.4. Healthcare
8.4.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
8.4.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
8.4.3. Market Opportunity Analysis
8.5. IT & Telecommunication
8.5.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
8.5.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
8.5.3. Market Opportunity Analysis
8.6. Other
8.6.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
8.6.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
8.6.3. Market Opportunity Analysis
9. Global Emotion Analytics Market Forecast, By Region, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
9.1. North America
9.1.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
9.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
9.1.3. Market Opportunity Analysis
9.2. Europe
9.2.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
9.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
9.2.3. Market Opportunity Analysis
9.3. Asia-Pacific
9.3.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
9.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
9.3.3. Market Opportunity Analysis
9.4. Latin America
9.4.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
9.4.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
9.4.3. Market Opportunity Analysis
9.5. Middle East and Africa
9.5.1. Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
9.5.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
9.5.3. Market Opportunity Analysis
9.6. Global Emotion Analytics Market - Opportunity Analysis Index, By Type, Deployment, Application, End User, and Region, 2024-2030
10. North America Emotion Analytics Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
10.1. Type Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
10.1.1. Face Analytics
10.1.2. Video Analytics
10.1.3. Speech Analytics
10.1.4. Text Analytics
10.2. Deployment Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
10.2.1. On Premise
10.2.2. Cloud Based
10.3. Application Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
10.3.1. Competitive Intelligence
10.3.2. Sales and Marketing Management
10.3.3. Public Safety and Law Enforcement
10.3.4. Customer Experience Management
10.3.5. Workforce Management
10.4. End User Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
10.4.1. BFSI
10.4.2. Media & Entertainment
10.4.3. Retail
10.4.4. Healthcare
10.4.5. IT & Telecommunication
10.4.6. Other
10.5. Country Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%)
10.5.1. USA
10.5.2. Canada
10.6. North America Emotion Analytics Market - Opportunity Analysis Index, By Type, Deployment, Application, End User, and Country, 2024-2030
10.7. North America Emotion Analytics Market Dynamics - Trends
11. Europe Emotion Analytics Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
11.1. Type Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
11.1.1. Face Analytics
11.1.2. Video Analytics
11.1.3. Speech Analytics
11.1.4. Text Analytics
11.2. Deployment Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
11.2.1. On Premise
11.2.2. Cloud Based
11.3. Application Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
11.3.1. Competitive Intelligence
11.3.2. Sales and Marketing Management
11.3.3. Public Safety and Law Enforcement
11.3.4. Customer Experience Management
11.3.5. Workforce Management
11.4. End User Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
11.4.1. BFSI
11.4.2. Media & Entertainment
11.4.3. Retail
11.4.4. Healthcare
11.4.5. IT & Telecommunication
11.4.6. Other
11.5. Country Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%)
11.5.1. Germany
11.5.2. UK
11.5.3. France
11.5.4. Spain
11.5.5. Italy
11.5.6. Russia
11.5.7. Rest of Europe
11.6. Europe Emotion Analytics Market - Opportunity Analysis Index, By Type, Deployment, Application, End User, and Country, 2024-2030
11.7. Europe Emotion Analytics Market Dynamics - Trends
12. Asia-Pacific Emotion Analytics Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
12.1. Type Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
12.1.1. Face Analytics
12.1.2. Video Analytics
12.1.3. Speech Analytics
12.1.4. Text Analytics
12.2. Deployment Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
12.2.1. On Premise
12.2.2. Cloud Based
12.3. Application Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
12.3.1. Competitive Intelligence
12.3.2. Sales and Marketing Management
12.3.3. Public Safety and Law Enforcement
12.3.4. Customer Experience Management
12.3.5. Workforce Management
12.4. End User Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
12.4.1. BFSI
12.4.2. Media & Entertainment
12.4.3. Retail
12.4.4. Healthcare
12.4.5. IT & Telecommunication
12.4.6. Other
12.5. Country Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%)
12.5.1. China
12.5.2. India
12.5.3. Japan
12.5.4. ASEAN
12.5.5. Australia & New Zealand
12.5.6. Rest of Asia-Pacific
12.6. Asia-Pacific Emotion Analytics Market - Opportunity Analysis Index, By Type, Deployment, Application, End User, and Country, 2024-2030
12.7. Asia-Pacific Emotion Analytics Market Dynamics - Trends
13. Latin America Emotion Analytics Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
13.1. Type Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
13.1.1. Face Analytics
13.1.2. Video Analytics
13.1.3. Speech Analytics
13.1.4. Text Analytics
13.2. Deployment Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
13.2.1. On Premise
13.2.2. Cloud Based
13.3. Application Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
13.3.1. Competitive Intelligence
13.3.2. Sales and Marketing Management
13.3.3. Public Safety and Law Enforcement
13.3.4. Customer Experience Management
13.3.5. Workforce Management
13.4. End User Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
13.4.1. BFSI
13.4.2. Media & Entertainment
13.4.3. Retail
13.4.4. Healthcare
13.4.5. IT & Telecommunication
13.4.6. Other
13.5. Country Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%)
13.5.1. Brazil
13.5.2. Mexico
13.5.3. Rest of Latin America
13.6. Latin America Emotion Analytics Market - Opportunity Analysis Index, By Type, Deployment, Application, End User, and Country, 2024-2030
13.7. Latin America Emotion Analytics Market Dynamics - Trends
14. Middle East and Africa Emotion Analytics Market Analysis, 2019-2023 and Forecast, 2024-2030 (Revenue, USD Mn)
14.1. Type Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
14.1.1. Face Analytics
14.1.2. Video Analytics
14.1.3. Speech Analytics
14.1.4. Text Analytics
14.2. Deployment Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
14.2.1. On Premise
14.2.2. Cloud Based
14.3. Application Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
14.3.1. Competitive Intelligence
14.3.2. Sales and Marketing Management
14.3.3. Public Safety and Law Enforcement
14.3.4. Customer Experience Management
14.3.5. Workforce Management
14.4. End User Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
14.4.1. BFSI
14.4.2. Media & Entertainment
14.4.3. Retail
14.4.4. Healthcare
14.4.5. IT & Telecommunication
14.4.6. Other
14.5. Country Analysis 2019-2023 and Forecast 2024-2030 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%)
14.5.1. Gulf Cooperation Council (GCC) Countries
14.5.2. South Africa
14.5.3. Rest of MEA
14.6. MEA Emotion Analytics Market - Opportunity Analysis Index, By Type, Deployment, Application, End User, and Country, 2024-2030
14.7. MEA Emotion Analytics Market Dynamics - Trends
15. Competition Landscape 
15.1. Strategic Dashboard of Top Market Players
15.2. Company Profiles (Introduction, Financial Analysis, Key Offerings, Key Developments, Strategies, and SWOT Analysis)
15.2.1. Retinad Virtual Reality Inc.
15.2.2. Apple, Inc.
15.2.3. Monet Analytics
15.2.4. Kairos AR, Inc.
15.2.5. Noldus Information Technolog
15.2.6. Tobii AB
15.2.7. Sentiance
15.2.8. NVISO SA.
15.2.9. Lexalytics
15.2.10. Sensum Co.
15.2.11. IBM Corporation
15.2.12. Google
15.2.13. Microsoft
15.2.14. Adoreboard
15.2.15. LIGHTSPEED LLC,
15.2.16. Beyond Verbal
15.2.17. Eyeris
16. Research Methodology
17. Key Assumptions and Acronyms

Key Market Players

  • Braun Melsungen AG
  • Otsuka Pharmaceutical Factory Inc.
  • Baxter International Inc.
  • Allergan plc. (Actavis plc.)
  • Grifols S.A.,Pfizer Inc.
  • Sichuan Kelun Pharmaceutical Co. Ltd.
  • Claris Lifesciences Limited, Fresenius SE & Co.
  • Pfizer
  • Fresenius Kabi AG

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