- Hosted Business IP PBX Service,
- SIP Trunking Service,
- Managed IP PBX Service
North America VoIP Market size was valued at USD 18,348.9 million in 2023 and is expected to grow at a significant CAGR of 4.9% from 2024-2030. The global market provides a detailed overview that can be segmented by Service Type, Call Type, Access Type, and Application. By Service Type, the North America VoIP market has been segmented into Hosted Business IP PBX Service, SIP Trunking Service, and Managed IP PBX Service. The Hosted Business IP PBX Service segment is likely to be the largest and fastest-growing segment in terms of type.
Based on the Call Type, the market is segmented into International VoIP Calls and domestic VoIP Calls. Among these, the International VoIP Calls segment is expected to have the fastest-growing market during the forecast period. Based on access type, the North America VoIP market is segmented into Phone to Phone, Computer to Computer, and Computer to Phone. The Phone-to-Phone segment accounts for the largest share in 2022. Computer to Computer is the second-largest share during the forecast period. Based on the Application has been segregated into IT & Telecom, BFSI, Government & Public Sector, Healthcare, Retail, Education, Hospitality, and Others. The IT & Telecom segment is expected to dominate other segments in the North America VoIP market. The IT & Telecom segment is expected to witness the highest CAGR during the forecast period according to Precision Business Insights.
North America Voip Market Key Development:
In 2019 Verizon Communications Inc., collaborated with Microsoft Corporation to provide integrated connectivity and VoIP services for Microsoft Teams users. A slew of such developments is projected to elevate the sales of VoIP services in the North American market.
North America VoIP Market Dynamics
VOIP is a methodology or combination of technologies used to deliver communication services across a packet-switched network for different multimedia, data, and voice transfer through internet protocol networks such as internet telephony, voice over broadband, and IP telephony. As a result, increased usage of the internet for voice conversations and multimedia transfers is likely to boost VOIP service sales.
Country Analysis
North America VoIP Market
By region, the North American market is expected to witness the highest market share during the forecast period.
Latin America
Europe
Asia Pacific
Middle East
North America
Key Features of the Reports
- The report provides granular level information about the market size, regional market share, historic market (2019-2023), and forecast (2024-2030)
- The report covers in-detail insights about the competitor’s overview, company share analysis, key market developments, and their key strategies
- The report outlines drivers, restraints, unmet needs, and trends that are currently affecting the market
- The report tracks recent innovations, key developments, and start-up details that are actively working in the market
- The report provides a plethora of information about market entry strategies, regulatory framework, and reimbursement scenario
North America Voip Market Segmentation
By Service Type
By Call Type
- International VoIP Calls,
- Domestic VoIP Calls
By Application
- IT & Telecom,
- BFSI,
- Government & Public Sector,
- Healthcare,
- Retail,
- Education,
- Hospitality,
- Others
Frequently Asked Questions
The North America Voip Market size was valued at USD 18,348.9 million in 2023 and is expected to grow at a significant CAGR of 4.9% from 2024-2030
Orange S.A., Verizon, Telecom Italia, GL Cloud Connect, Deutsche Telekom AG
The base year of the market study is 2023 and the forecast years are 2024-2030
| 1. Executive Summary |
| 2. North America VoIP Market Introduction |
| 2.1. North America VoIP Market Taxonomy |
| 2.2. North America VoIP Market Definitions |
| 2.2.1. By Service Type |
| 2.2.2. By Call Type |
| 2.2.3. By Access Type |
| 2.2.4. By Application |
| 2.2.5. By Country |
| 3. North America VoIP Market Dynamics |
| 3.1. Drivers |
| 3.2. Restraints |
| 3.3. Opportunities/Unmet Needs of the Market |
| 3.4. Trends |
| 3.5. North America VoIP Market Dynamic Factors - Impact Analysis |
| 3.6. North America VoIP Market Competition Landscape |
| 4. North America VoIP Market, By Service Type, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn) |
| 4.1. Hosted Business IP PBX Service |
| 4.1.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn) |
| 4.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
| 4.1.3. Market Opportunity Analysis |
| 4.2. SIP Trunking Service |
| 4.2.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn) |
| 4.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
| 4.2.3. Market Opportunity Analysis |
| 4.3. Managed IP PBX Service |
| 4.3.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn) |
| 4.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
| 4.3.3. Market Opportunity Analysis |
| 5. North America VoIP Market, By Call Type, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn) |
| 5.1. International VoIPÂ Calls |
| 5.1.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn) |
| 5.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
| 5.1.3. Market Opportunity Analysis |
| 5.2. Domestic VoIP Calls |
| 5.2.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn) |
| 5.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
| 5.2.3. Market Opportunity Analysis |
| 6. North America VoIP Market, By Access Type, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn) |
| 6.1. Phone to Phone |
| 6.1.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn) |
| 6.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
| 6.1.3. Market Opportunity Analysis |
| 6.2. Computer to Computer |
| 6.2.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn) |
| 6.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
| 6.2.3. Market Opportunity Analysis |
| 6.3. Computer to Phone |
| 6.3.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn) |
| 6.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
| 6.3.3. Market Opportunity Analysis |
| 7. North America VoIP Market, By Application, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn) |
| 7.1. IT & Telecom |
| 7.1.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn) |
| 7.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
| 7.1.3. Market Opportunity Analysis |
| 7.2. BFSI |
| 7.2.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn) |
| 7.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
| 7.2.3. Market Opportunity Analysis |
| 7.3. Government & Public Sector |
| 7.3.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn) |
| 7.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
| 7.3.3. Market Opportunity Analysis |
| 7.4. Healthcare |
| 7.4.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn) |
| 7.4.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
| 7.4.3. Market Opportunity Analysis |
| 7.5. Retail |
| 7.5.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn) |
| 7.5.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
| 7.5.3. Market Opportunity Analysis |
| 7.6. Education |
| 7.6.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn) |
| 7.6.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
| 7.6.3. Market Opportunity Analysis |
| 7.7. Hospitality |
| 7.7.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn) |
| 7.7.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
| 7.7.3. Market Opportunity Analysis |
| 7.8. Others |
| 7.8.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn) |
| 7.8.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
| 7.8.3. Market Opportunity Analysis |
| 8. North America VoIP Market, By Region, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn) |
| 8.1. USA |
| 8.1.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn) |
| 8.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
| 8.1.3. Market Opportunity Analysis |
| 8.2. Canada |
| 8.2.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn) |
| 8.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
| 8.2.3. Market Opportunity Analysis |
| 8.3. North America VoIP Market - Opportunity Analysis Index, By Service Type, Call Type, Access Type, Application, and Country, 2024 - 2030 |
| 9. USA VoIP Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn) |
| 9.1. Service Type Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
| 9.1.1. Hosted Business IP PBX Service |
| 9.1.2. SIP Trunking Service |
| 9.1.3. Managed IP PBX Service |
| 9.2. Call Type Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
| 9.2.1. International VoIPÂ Calls |
| 9.2.2. Domestic VoIP Calls |
| 9.3. Access Type Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
| 9.3.1. Phone to Phone |
| 9.3.2. Computer to Computer |
| 9.3.3. Computer to Phone |
| 9.4. Application Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
| 9.4.1. IT & Telecom |
| 9.4.2. BFSI |
| 9.4.3. Government & Public Sector |
| 9.4.4. Healthcare |
| 9.4.5. Retail |
| 9.4.6. Education |
| 9.4.7. Hospitality |
| 9.4.8. Others |
| 9.5. USA VoIP Market - Opportunity Analysis Index, By Service Type, Call Type, Access Type, Application, 2024 - 2030 |
| 9.6. USA VoIP Market Dynamics Trends |
| 10. Canada VoIP Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn) |
| 10.1. Service Type Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
| 10.1.1. Hosted Business IP PBX Service |
| 10.1.2. SIP Trunking Service |
| 10.1.3. Managed IP PBX Service |
| 10.2. Call Type Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
| 10.2.1. International VoIPÂ Calls |
| 10.2.2. Domestic VoIP Calls |
| 10.3. Access Type Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
| 10.3.1. Phone to Phone |
| 10.3.2. Computer to Computer |
| 10.3.3. Computer to Phone |
| 10.4. Application Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
| 10.4.1. IT & Telecom |
| 10.4.2. BFSI |
| 10.4.3. Government & Public Sector |
| 10.4.4. Healthcare |
| 10.4.5. Retail |
| 10.4.6. Education |
| 10.4.7. Hospitality |
| 10.4.8. Others |
| 10.5. Canada VoIP Market - Opportunity Analysis Index, By Service Type, Call Type, Access Type, Application, 2024 - 2030 |
| 10.6. Canada VoIP Market Dynamics Trends |
| 11. Competition Landscape |
| 11.1. Strategic Dashboard of Top Market Players |
| 11.2. Company Profiles (Introduction, Financial Analysis, Key Offerings, Key Developments, Strategies, and SWOT Analysis) |
| 11.2.1. AT&T |
| 11.2.2. Orange S.A. |
| 11.2.3. Verizon |
| 11.2.4. Telecom Italia |
| 11.2.5. GL Cloud Connect |
| 11.2.6. Deutsche Telekom AG |
| 11.2.7. KT (Korea Telecom) Corporation |
| 11.2.8. T-Mobile USA, Inc. |
| 11.2.9. Vonage Citrix |
| 11.2.10. Microsoft Corporation |
| 11.2.11. Telenor |
| 12. Research Methodology |
| 13. Key Assumptions and Acronyms |
- AT&T
- Orange S.A.
- Verizon
- Telecom Italia
- GL Cloud Connect
- Deutsche Telekom AG
- KT (Korea Telecom) Corporation
- T-Mobile USA, Inc.
- Vonage Citrix
- Microsoft Corporation
- Telenor