Patient Portal Market Size, Share, Growth, Trends, and Global Industry Analysis: By Type (Standalone and Integrated), By Delivery Mode (Web-based and Cloud-based), By End-Use (Providers, Payers, and Others), and Region Forecast 2020-2031

Patient Portal Market size was valued at US$ 4.0 billion in 2024 and is expected to reach US$ 14.0 billion by 2031, growing at a significant CAGR of 19.6% from 2025-2031. Patient portals are web-based tools for connecting and exchanging information between patients and their healthcare providers, including doctors and hospitals. Portal services are usually accessible via the Internet around the clock. Certain patient portal applications operate independently as websites and market their services to medical professionals. A healthcare provider's current website is integrated with other portal apps. A few more are simply extra modules for an already-existing electronic medical record (EMR) system. The capacity for patients to communicate online with their medical records is a feature shared by all of these systems. At the moment, it's difficult to distinguish between an EMR, a personal health record, and a patient portal.

The global market provides a detailed overview which can be segmented by type, delivery mode, end user, and region. By type, the market has been segmented into standalone and integrated. By type, the integrated segment held the largest revenue share of the market in past years and is expected to have the fastest growth rate over the forecasted period owing to the integrated portal's multi-faceted ability to offer one-stop solutions that help with efficiency, multiple functionalities, and cost-effective solutions. Furthermore, research efforts focusing on the creation of pre-integrated EHR peripherals are expected to drive the growth of the integrated segment. By delivery mode, the market has been segmented into web-based and cloud-based. By delivery mode, the cloud-based segment is expected to register the fastest CAGR due to the integration of various features such as email marketing, patient education tools, and online appointment scheduling. Based on the end user, the segment has been segregated into providers, payers, and others. Providers are expected to hold a significant market share of the market over the forecasted period.  

Key Development

• In July 2021, Allscripts, a leading EHR provider, and Medfusion announced a strategic partnership to provide Allscripts EHR and Practice Management clients with the top-ranked Medfusion patient portal. Through this partnership, physician practices have reduced time, cut costs, and improved revenue using the new allscripts online patient portal.