Referral Management Market: By Component, By Deployment Mode, By Type, By End-User and by Region Forecast 2019-2030  

Referral Management Market Size, Share, Growth, Trends, and Global Industry Analysis: By Component (Software, Services), By Deployment Mode (Cloud-Based, On-Premise, Web-based), By Type (Inbound, Outbound), By End-User (Providers, Payers, Others) and by Region Forecast 2019-2030  

Referral Management Market size was valued at US$ 2,905.1 million in 2023 and is poised to grow at a significant CAGR of 17.9% 2024-2030. Technological improvement in healthcare services, increased support for the implementation of IT solutions in healthcare are the drivers boosting the global market. There are few restrain which hung the growth include shortage of in-house IT practitioners and an educated, cross-functional workforce. Increasing streamlining patient referral process provide multiple opportunity towards the global market. A referral management system is a unique and powerful tool that allows the healthcare industry to track patient referrals across the care continuum. The fundamental goal of a referral management system is to improve and streamline communication between primary care physicians, specialists, and other health care providers involved in a patient's care. Throughout the study period, technological innovation and the rising healthcare sector in emerging countries are likely to be important growth drivers for referral management systems.

Medical practises of all sizes have been impacted by the COVID-19 outbreak. Because of the high number of patients that visit them on a daily basis, healthcare facilities are under tremendous strain. In various nations around the world, the increased prevalence of coronavirus disease has fueled need for reliable diagnosis and treatment. The growing need for virtual care, which is predicted to increase the use of referral management solutions and services, is due to the important requirement for social distancing among physicians and patients.

Referral Management Market Summary

Study Period

2025-2031

Base Year

2024

CAGR

17.9%

Largest Market

North-America

Fastest Growing Market

Europe

Referral Management Market Dynamics

It is noticed that the global referral management market has a significant market growth rate on the perspective of growing technology advancement. 40% of the worlds population has access to the internet. 90% of the worlds data was generated within the past two years alone. Another technology that automates work is Robotic Process Automation, or RPA, including AI and Machine Learning. RPA is the use of software to simplify business processes such as programme interpretation, transaction processing, data handling, and even email replying which simultaneously boost the global market.

Referral Management Market Segmentation Analysis

Report Benchmarks

Details

Report Study Period

2025-2031

Market Size in 2023

US$ 2,905.1 million

Market CAGR

17.9%

By Component

  • Software
  • Services

By Deployment Mode

  • Cloud-Based
  • On-Premise
  • Web-Based

By Type

  • Inbound
  • Outbound

By End-User

  • Providers
  • Payers
  • Others

By Region

  • North America (U.S., Canada)
  • Europe (Germany, U.K., France, Italy, Russia, Spain, Rest of Europe)
  • Asia-Pacific (China, India, Japan, Australia, Southeast Asia, Rest of Asia Pacific)
  • Latin America (Mexico, Brazil, Argentina, Columbia, Rest of Latin America)
  • Middle East & Africa (GCC, Egypt, Nigeria, South Africa, Rest of Middle East and Africa)

Key Features of the Report

  • The referral management market report provides granular level information about the market size, regional market share, historic market (2019-2023), and forecast (2024-2030)
  • The report covers in-detail insights about the competitor’s overview, company share analysis, key market developments, and their key strategies
  • The report outlines drivers, restraints, unmet needs, and trends that are currently affecting the market
  • The report tracks recent innovations, key developments, and start-up details that are actively working in the market
  • The report provides a plethora of information about market entry strategies, regulatory framework, and reimbursement scenario
  • The report analyses the impact of the socio-political environment through PESTLE Analysis and competition through Porter's Five Force Analysis 

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Frequently Asked Questions

The global referral management market size was valued at US$ 2,905.1 million in 2023 and is projected to grow at a CAGR of 17.9% from 2024 to 2030.

The market has been classified into North America, Asia Pacific, Europe, Latin America, Middle East and Africa, and the rest of MEA.

The market key players are Cerner Corporation (US), CarePort Health (an Allscripts Company) (US), eHealth Technologies (US), ReferralMD (US), Optum (US), Kyruus (US), Change Healthcare (US), Persistent Systems (India), EZ Referral (Canada).

Author image

Author

Muni Kumar Meravath

Muni Kumar Meravath is a seasoned Healthcare Market Research Analyst with over 6 years of experience in the healthc.....

1. Executive Summary
2. Global Referral Management Market Introduction 
2.1.Global Referral Management Market  - Taxonomy
2.2.Global Referral Management Market  - Definitions
2.2.1.Component
2.2.2.Deployment Mode
2.2.3.Type
2.2.4.End User
2.2.5.Region
3. Global Referral Management Market Dynamics
3.1. Drivers
3.2. Restraints
3.3. Opportunities/Unmet Needs of the Market
3.4. Trends
3.5. Product Landscape
3.6. New Product Launches
3.7. Impact of COVID 19 on Market
4. Global Referral Management Market Analysis, 2019 - 2023 and Forecast 2024 - 2030
4.1.  Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030, (Sales Value USD Million)
4.2.  Year-Over-Year (Y-o-Y) Growth Analysis (%) 
4.3.  Market Opportunity Analysis 
5. Global Referral Management Market  By Component, 2019 - 2023 and Forecast 2024 - 2030 (Sales Value USD Million)
5.1. Software
5.1.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030, (Sales Value USD Million)
5.1.2. Year-Over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) 
5.1.3. Market Opportunity Analysis 
5.2. Services
5.2.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030, (Sales Value USD Million)
5.2.2. Year-Over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) 
5.2.3. Market Opportunity Analysis 
6. Global Referral Management Market  By Deployment Mode, 2019 - 2023 and Forecast 2024 - 2030 (Sales Value USD Million)
6.1. Cloud-Based
6.1.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030, (Sales Value USD Million)
6.1.2. Year-Over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) 
6.1.3. Market Opportunity Analysis 
6.2. On-Premise
6.2.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030, (Sales Value USD Million)
6.2.2. Year-Over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) 
6.2.3. Market Opportunity Analysis 
6.3. Web-Based
6.3.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030, (Sales Value USD Million)
6.3.2. Year-Over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) 
6.3.3. Market Opportunity Analysis 
7. Global Referral Management Market  By Type, 2019 - 2023 and Forecast 2024 - 2030 (Sales Value USD Million)
7.1. Inbound
7.1.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030, (Sales Value USD Million)
7.1.2. Year-Over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) 
7.1.3. Market Opportunity Analysis 
7.2. Outbound
7.2.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030, (Sales Value USD Million)
7.2.2. Year-Over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) 
7.2.3. Market Opportunity Analysis 
8. Global Referral Management Market  By End User, 2019 - 2023 and Forecast 2024 - 2030 (Sales Value USD Million)
8.1. Providers
8.1.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030, (Sales Value USD Million)
8.1.2. Year-Over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) 
8.1.3. Market Opportunity Analysis 
8.2. Payers
8.2.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030, (Sales Value USD Million)
8.2.2. Year-Over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) 
8.2.3. Market Opportunity Analysis 
8.3. Others
8.3.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030, (Sales Value USD Million)
8.3.2. Year-Over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) 
8.3.3. Market Opportunity Analysis 
9. Global Referral Management Market  By Region, 2019 - 2023 and Forecast 2024 - 2030 (Sales Value USD Million)
9.1. North America
9.1.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030, (Sales Value USD Million)
9.1.2. Year-Over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) 
9.1.3. Market Opportunity Analysis 
9.2. Europe
9.2.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030, (Sales Value USD Million)
9.2.2. Year-Over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) 
9.2.3. Market Opportunity Analysis 
9.3. Asia Pacific (APAC)
9.3.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030, (Sales Value USD Million)
9.3.2. Year-Over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) 
9.3.3. Market Opportunity Analysis 
9.4. Middle East and Africa (MEA)
9.4.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030, (Sales Value USD Million)
9.4.2. Year-Over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) 
9.4.3. Market Opportunity Analysis 
9.5. Latin America
9.5.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030, (Sales Value USD Million)
9.5.2. Year-Over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) 
9.5.3. Market Opportunity Analysis 
10. North America Referral Management Market ,2019 - 2023 and Forecast 2024 - 2030 (Sales Value USD Million)
10.1. Component Analysis 2019 - 2023 and Forecast 2024 - 2030 by Sales Value USD Million, Y-o-Y Growth (%), and Market Share (%) 
10.1.1.Software
10.1.2.Services
10.2.  Deployment Mode Analysis 2019 - 2023 and Forecast 2024 - 2030 by Sales Value USD Million, Y-o-Y Growth (%), and Market Share (%) 
10.2.1.Cloud-Based
10.2.2.On-Premise
10.2.3.Web-Based
10.3.  Type Analysis 2019 - 2023 and Forecast 2024 - 2030 by Sales Value USD Million, Y-o-Y Growth (%), and Market Share (%) 
10.3.1.Inbound
10.3.2.Outbound
10.4.  End User Analysis 2019 - 2023 and Forecast 2024 - 2030 by Sales Value USD Million, Y-o-Y Growth (%), and Market Share (%) 
10.4.1.Providers
10.4.2.Payers
10.4.3.Others
10.5.  Country Analysis 2019 - 2023 and Forecast 2024 - 2030 by Sales Value USD Million, Y-o-Y Growth (%), and Market Share (%) 
10.5.1.United States of America (USA)
10.5.2.Canada
11. Europe Referral Management Market ,2019 - 2023 and Forecast 2024 - 2030 (Sales Value USD Million)
11.1. Component Analysis  and Forecast  by Sales Value USD Million, Y-o-Y Growth (%), and Market Share (%) 
11.1.1.Software
11.1.2.Services
11.2.  Deployment Mode Analysis 2019 - 2023 and Forecast 2024 - 2030 by Sales Value USD Million, Y-o-Y Growth (%), and Market Share (%) 
11.2.1.Cloud-Based
11.2.2.On-Premise
11.2.3.Web-Based
11.3.  Type Analysis 2019 - 2023 and Forecast 2024 - 2030 by Sales Value USD Million, Y-o-Y Growth (%), and Market Share (%) 
11.3.1.Inbound
11.3.2.Outbound
11.4.  End User Analysis 2019 - 2023 and Forecast 2024 - 2030 by Sales Value USD Million, Y-o-Y Growth (%), and Market Share (%) 
11.4.1.Providers
11.4.2.Payers
11.4.3.Others
11.5.  Country Analysis 2019 - 2023 and Forecast 2024 - 2030 by Sales Value USD Million, Y-o-Y Growth (%), and Market Share (%) 
11.5.1.Germany
11.5.2.France
11.5.3.Italy
11.5.4.United Kingdom (UK)
11.5.5.Spain
11.5.6.Rest of EU
12. Asia Pacific (APAC) Referral Management Market ,2019 - 2023 and Forecast 2024 - 2030 (Sales Value USD Million)
12.1. Component Analysis  and Forecast  by Sales Value USD Million, Y-o-Y Growth (%), and Market Share (%) 
12.1.1.Software
12.1.2.Services
12.2.  Deployment Mode Analysis 2019 - 2023 and Forecast 2024 - 2030 by Sales Value USD Million, Y-o-Y Growth (%), and Market Share (%) 
12.2.1.Cloud-Based
12.2.2.On-Premise
12.2.3.Web-Based
12.3.  Type Analysis 2019 - 2023 and Forecast 2024 - 2030 by Sales Value USD Million, Y-o-Y Growth (%), and Market Share (%) 
12.3.1.Inbound
12.3.2.Outbound
12.4.  End User Analysis 2019 - 2023 and Forecast 2024 - 2030 by Sales Value USD Million, Y-o-Y Growth (%), and Market Share (%) 
12.4.1.Providers
12.4.2.Payers
12.4.3.Others
12.5.  Country Analysis 2019 - 2023 and Forecast 2024 - 2030 by Sales Value USD Million, Y-o-Y Growth (%), and Market Share (%) 
12.5.1.China
12.5.2.India
12.5.3.Australia and New Zealand (ANZ)
12.5.4.Japan
12.5.5.Rest of APAC
13. Middle East and Africa (MEA) Referral Management Market ,2019 - 2023 and Forecast 2024 - 2030 (Sales Value USD Million)
13.1. Component Analysis  and Forecast  by Sales Value USD Million, Y-o-Y Growth (%), and Market Share (%) 
13.1.1.Software
13.1.2.Services
13.2.  Deployment Mode Analysis 2019 - 2023 and Forecast 2024 - 2030 by Sales Value USD Million, Y-o-Y Growth (%), and Market Share (%) 
13.2.1.Cloud-Based
13.2.2.On-Premise
13.2.3.Web-Based
13.3.  Type Analysis 2019 - 2023 and Forecast 2024 - 2030 by Sales Value USD Million, Y-o-Y Growth (%), and Market Share (%) 
13.3.1.Inbound
13.3.2.Outbound
13.4.  End User Analysis 2019 - 2023 and Forecast 2024 - 2030 by Sales Value USD Million, Y-o-Y Growth (%), and Market Share (%) 
13.4.1.Providers
13.4.2.Payers
13.4.3.Others
13.5.  Country Analysis 2019 - 2023 and Forecast 2024 - 2030 by Sales Value USD Million, Y-o-Y Growth (%), and Market Share (%) 
13.5.1.GCC Countries
13.5.2.South Africa
13.5.3.Rest of MEA
14. Latin America Referral Management Market ,2019 - 2023 and Forecast 2024 - 2030 (Sales Value USD Million)
14.1. Component Analysis  and Forecast  by Sales Value USD Million, Y-o-Y Growth (%), and Market Share (%) 
14.1.1.Software
14.1.2.Services
14.2.  Deployment Mode Analysis 2019 - 2023 and Forecast 2024 - 2030 by Sales Value USD Million, Y-o-Y Growth (%), and Market Share (%) 
14.2.1.Cloud-Based
14.2.2.On-Premise
14.2.3.Web-Based
14.3.  Type Analysis 2019 - 2023 and Forecast 2024 - 2030 by Sales Value USD Million, Y-o-Y Growth (%), and Market Share (%) 
14.3.1.Inbound
14.3.2.Outbound
14.4.  End User Analysis 2019 - 2023 and Forecast 2024 - 2030 by Sales Value USD Million, Y-o-Y Growth (%), and Market Share (%) 
14.4.1.Providers
14.4.2.Payers
14.4.3.Others
14.5.  Country Analysis 2019 - 2023 and Forecast 2024 - 2030 by Sales Value USD Million, Y-o-Y Growth (%), and Market Share (%) 
14.5.1.Brazil
14.5.2.Mexico
14.5.3.Rest of LA
15. Competition Landscape
15.1.  Market Player Profiles (Introduction, Brand/Product Sales, Financial Analysis, Product Offerings, Key Developments, Collaborations, M & A, Strategies, and SWOT Analysis) 
15.2.1.Cerner Corporation (US)
15.2.2.CarePort Health (an Allscripts Company) (US)
15.2.3.eHealth Technologies (US)
15.2.4.ReferralMD (US)
15.2.5.Optum (US)
15.2.6.Kyruus (US)
15.2.7.Change Healthcare (US)
15.2.8.Persistent Systems (India)
15.2.9.EZ Referral (Canada).
16. Research Methodology 
17. Appendix and Abbreviations 

Key Market Players

  • Cerner Corporation (US)
  • CarePort Health (an Allscripts Company) (US)
  • eHealth Technologies (US)
  • ReferralMD (US)
  • Optum (US)
  • Kyruus (US)
  • Change Healthcare (US)
  • Persistent Systems (India)
  • EZ Referral (Canada).

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