The global referral management market is expected to be valued at US$ 2,805.1 Mn in 2020 and expected to grow at a CAGR of 16.9% over the forecast period by 2027. Technological improvement in healthcare services, increased support for the implementation of IT solutions in healthcare are the drivers boosting the global referral management market. There are few restrain which hung the growth include shortage of in-house IT practitioners and an educated, cross-functional workforce. Increasing streamlining patient referral process provide multiple opportunity towards the global market. A referral management system is a unique and powerful tool that allows the healthcare industry to track patient referrals across the care continuum. The fundamental goal of a referral management system is to improve and streamline communication between primary care physicians, specialists, and other health care providers involved in a patient’s care. Throughout the study period, technological innovation and the rising healthcare sector in emerging countries are likely to be important growth drivers for referral management systems. Medical practises of all sizes have been impacted by the COVID-19 outbreak. Because of the high number of patients that visit them on a daily basis, healthcare facilities are under tremendous strain. In various nations around the world, the increased prevalence of coronavirus disease has fueled need for reliable diagnosis and treatment. The growing need for virtual care, which is predicted to increase the use of referral management solutions and services, is due to the important requirement for social distancing among physicians and patients.